U.S. Messenger & Logistics, Inc.
Associates, Employees & Contractors


Our Delivery Personnel

Our driving & biking staff has on average 10 years of experience in the same day expedited delivery business. Depending upon the need and the type of work we will use employees or independent contractors to provide the exact delivery solution to meet your needs. Our delivery personnel are the face of our company and the upfront men and women that the majority of our clients and their agents get to see on a daily basis. We value these valuable associates for their experience and their desire to serve our customers!

 

All of our delivery personnel carry mobile data telephones by Nextel-Sprint; we use the latest in communications technologies and have recently upgraded our radio fleet to utilize data, text messaging and GPS tracking. The field delivery staff wears company uniforms, including outerwear and possess company issued photo identification cards. This meets or exceeds most clients contractual requirements.

 

Scheduled & routed delivery drivers are individually trained to do each specific route. They are not expected to just "pickup a route sheet and go do the route." Each driver has an experienced trainer with them when they perform a route for the first time, and in the case of newer employees, until he or she feels ready to do it by themselves.

 

On-Demand delivery independent contractor drivers are among the best in the business. These contract drivers are selected from the top of the available contractor pool for their ability to get the job done accurately and within the specified time window designated by you, the client. Many have several vehicles and drivers working to meet those same needs.

 

Our biker dispatch operation is simply the best in the city! Our crew of bikers led by experienced biker and dispatcher Justin Pezen enable us to sell and service deliveries in as short a delivery time as possible. These men and women brave harsh weather and make those deliveries that the lack of downtown parking prevents motorized vehicles from doing quickly!

 

USML has periodic held safety contests and presented safe driver(s) of the year awards.

 

In House Personnel

USML has nearly 100 personnel that are responsible for the receipt and delivery of packages for many of the largest buildings in downtown Chicago. We currently oversee the Intercept Courier operations for over 25 buildings in the central business district. We receive packages from outside individuals and deliver them upstairs to the buildings tenants within an agreed upon time parameter. We also do this in reverse when tenants need packages sent out we retrieve them and make them available for pickup in the Intercept Messenger Center. Many of these operations require stringent security reviews of each in-bound package including the use of x-ray machines.

 

Support Personnel

Our support personnel are the behind the scenes heroes of U. S. Messenger. Our around the clock (every day of the year) dispatch personnel, route supervisors, lead drivers, field supervisors, in-house supervisors, technology support, human resources and accounting staff are the key to keeping the best delivery force in the upper Midwest performing to meet the needs of you, our companies lifeblood!

 

Security

All USML associates undergo an extensive background check which includes local, county, state and federal criminal reviews as well as drivers license abstract reviews.